Data privacy statement



Thank you for your interest in our website. Protecting your personal data is important to us


The following company (“we” or “us”) is responsible for data processing in accordance with this data Privacy Statement:
Aluflexpack AG, Alte Aarauerstrasse 11, 5734 Reinach AG, [email protected], +41 62 765 2520


We have appointed a data protection officer, whom you can reach as follows:
Vlatka Jurić
E-mail: [email protected]
Phone: +385 91 2741 033


We have also designated the following company as our representative in the EU:
23241 Poličnik (ZD)
Ulica dr. Franje Tuđmana 25, Murvica


This Privacy Statement provides an indication of the type of data we gather when you use the site, the purposes we use the data for, exactly how we collect, process and use the data, and your rights with respect to the data.


  1. Automatic data collection and data handling


Generally, for access and use of the Aluflexpack website for informative purposes only, it is not required to provide any personal data.

As it is standard practice with many websites, we automatically gather and process the following non-personal data when accessing a website belonging to our website:

  • IP address of the calling computer,
    • Name and URL of the file accessed,
    • Date, time and duration of the site/page was accessed,
    • Data volumes transferred,
    • Message indicating whether the retrieval of the web pages was successful,
    • Identification data (type, version and language) of the browser and operating system of the calling computer used,
    • Referral URL when access was made by a link, and search criteria if access was made via a search engine, and
    • Name of your Internet access provider.

This data cannot be assigned to a particular person. This data is not merged with any other data, nor is data forwarded, nor is a personal user profile compiled.

We also process data that you provide us by using the contact form or agree to receive newsletters:

  • first Name;
  • last name;
  • email address; and
  • any other personal data disclosed by you.

Data is processed solely for the purpose of facilitating the use of the website (establishing a connection), for internal system-related purposes that affect technical administration and system security, and for statistical purposes, such as to be able to adapt the website better to meet your needs by anonymously evaluating general user behavior (see below 2 and 3), for answering your request as well as in the context of marketing activity and to improve our products.


  1. Cookies


When you visit our website, our web servers automatically store cookies.

Cookies are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of our website will be transmitted to us. Cookies cannot run programs or deliver viruses to your computer. They serve our website to make it more user-friendly and effective.

We use so-called session-cookies on our websites, for technical session control in order to identify your browser for the duration of you visit at the website. Session cookies facilitate navigation through our website and allow us to optimize the website to meet your needs, an anonymous evaluation of the general user behavior based on the number of visitors. These data are automatically deleted after 15 minutes inactivity, when terminating your session or when closing our browser.

We use “Persistent Cookies” in order to identify your browser also during subsequent visits of our website and thus to automatically provide you with the same functions or the presets you have made. These permanent cookies will automatically deleted 30 days after your visit to our website if you do not visit our website again.

We also use Session- and Persistent Cookies for our analyzations with Google-Analytics (see below).

Of course you can view our website without cookies. Most browsers, however, automatically accept cookies. You can prevent the storage of cookies or be warned before a cookie is saved from your browser by setting your browser settings accordingly or through one of the following links:
• Internet Explorer:
• Firefox:
• Chrome:
• Safari:
For more information on these features, see the Help menu of your browser. Disabling cookies may, however, impair the functionality of our website offerings.

This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be shortend beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (

For more information on terms of use and data protection, please visit


  1. Collection, processing and use of personal data


Personal data are only collected, processed and used when you sent this data to us, or entered it on our website.

The use of certain services of our website as contact forms and requests makes it necessary to collect, process and use personal data.

Information to personal data provided in other sections is voluntary and is used by us for the purpose to be able to address you individually and in person or to increase the service for you. At the relevant place our website, we explain the purposes for which personal data is collected, processed and used. Any collection, processing and use of your personal data is limited to for those purposes and to the extent necessary to achieve these purposes.

Moreover, if a certain data collection, processing or use, such as for the subscription to a newsletter, is necessary, we will ask for your prior consent.

This declaration of consent is recorded by us and can be accessed by you at any time. We recommend that you print the consent form for your records. You are entitled to withdraw your consent at any time, in whole or in part with future effect. Such a revocation will be recorded by us.


  1. Legal grounds


When processing your personal data, we adhere to the following legal grounds, to the extent that applicable law requires a legal ground:• if a contract is concluded with the individual, the fulfilment of this contract or for pre-contractual measures;
• legitimate interests; including, for example, the interest in customer care and communicating with customers, including outside a contract; in marketing activities; for the purpose of getting to know our customers and other individuals better; in improving products and services and developing new ones; in administration and traffic within the internal group, as required within a group with a division of labor; in the fight against fraud and preventing and investigating offences; protecting customers, employees and other persons and data, secrets and assets of Aluflexpack AG; in ensuring IT security, especially pertaining to the use of websites, apps and other IT infrastructure; in guaranteeing and organising business operations, including the operation and further development of websites and other systems; in corporate management and development; in the enforcement or defense of legal claims; and in compliance with applicable law and internal rules;
• for consent, where we make a separate request for consent;
• all of which is subject to the requirement to comply with the relevant legal provisions.


  1. Data transfer to third parties


Personal data gathered in the course of using our website is generally neither forwarded to third parties nor transferred in any other way. Exceptions include the transfer of personal data to government institutions and authorities and private rights holders if legally required or upon judicial or governmental decisions and in legal or criminal proceedings upon infringement of our rights.

Your personal data may also be forwarded to subsidiaries of Aluflexpack AG or to external service providers for purposes previously notified. Such external service providers we may engage to operate our website or to process certain services on our website process personal data solely on our behalf and are contractually obliged to comply with legal provisions regarding data protection and data security. External service providers have concluded appropriate agreements regarding data processing.

The recipients of your personal data may also be located abroad, especially at locations of group companies and service providers – even outside the EU or the EEA. The countries concerned may not have laws that protect your personal data to the same extent as in Switzerland, the EU or the EEA. Should we transfer your personal data to such a country, we are obliged to ensure the protection of your personal data in an appropriate manner in accordance with applicable law, insofar as the applicable law does not exceptionally permit a transfer without corresponding measures (e.g. with your express consent or if the transfer is necessary for the fulfillment of a contract with you or in your interest or for the assertion, exercise or defense of legal claims) . One way of doing this is to enter into data transfer agreements with the recipients of your personal data to ensure the necessary data protection. Please contact us if you would like a copy of our data transfer agreements.


  1. Data security


Data gathered and stored is treated strictly confidential and protected from loss, amendment and unauthorised third-party access by implementing appropriate technical and organisational precautions. Data transferred between your computer and us via our website is partially SSL encrypted.


  1. Your rights


You have the following rights in connection with our processing of your personal data, in each case under the conditions and within the limits of applicable law.

You may object to data processing at any time, in particular data processing relating to direct marketing (e.g. against e-mail advertising).

You are within the scope of the law applicable to you entitled to at any time require access to your personal data that is being processed by us.

You have the right at any time to amend, freeze or block your personal data that is being stored. If deletion of the data violates statutory, contractual, commercial or fiscal laws, in particular the law on retention periods, or overriding interests the data will be frozen instead of deleted.

You also have the right to revoke consent at any time. Such revocation will however not affect the legality of data processing carried out until such revocation.

If you wish to make use of your right to amend, freeze or delete data, or if you wish to revoke your consent to process and use your personal data either in whole or in part, please contact us by using any of the contact details set forth in point 11.

If you wish to write us an email, please note that the content of unencrypted emails may possibly be read by third parties. We would therefore recommend you sending confidential information in encrypted form or via regular mail.
You can also lodge a complaint with the relevant data protection authority.


  1. Data retention


We store your personal data in personal form for as long as it is necessary for the specific purpose for which we have collected it, for contracts as a rule at least for the duration of the contractual relationship. We also save personal data if we have a legitimate interest in storing it, e.g. for documentation and evidence preservation purposes and for safeguarding and defending legal claims. In addition, we store your personal data as long as they are subject to a statutory retention obligation.


  1. Amendment of the Privacy Policy


It might become necessary from time to time to adapt this privacy policy, in particular to further develop this website or to company with changes of laws. Therefore, Aluflexpack AG reserves the right at any time to change the privacy policy with effect for the future. We therefore recommend that you read this Privacy Policy periodically.


  1. Disclaimer for links to other websites


We cannot accept responsibility for the data privacy practices or contents of websites not operated by Aluflexpack AG, which are linked from our website


11. Contact details



If you have any further questions regarding the processing of your personal data, you are welcome to contact us.

Data protection officer
Vlatka Jurić
Aluflexpack AG
Dr. F. Tuđmana 25, Murvica, 23241 Poličnik (ZD), HR

Phone: +385 91 2741 033
E-mail: [email protected]